Q: Is this really free to signup?

A: Surfing iFriendsV2 as a guest doesn't cost you a dime. Also 100% FREE are many members-only features such as browsing through uncensored archives taken from millions of past live iFriendsV2 videochats, cruising the iFriendsV2 search engines looking for "tall blondes" "under 25", and live textchat with more than 300,000+ iFriendsV2 video chathosts. You never pay for anything on iFriendsV2 without your consent. Check out the full Terms and Conditions for more information.

Q: How can I reach your customer service department?

A: Our toll-free customer service department is available 24/7, reachable through email, toll-free telephone (1-800-iFriends), or overseas direct dial (001-561-656-0500). Plus, check our our intelligent help-assistant page for instant online help, visit our Contact Page for department-by-department contact information, and don't miss our Member Services Page, your one-stop shop for all your customer-service needs on iFriendsV2.

Q: I forgot my password, how can I find it?

A: If you forgot your username and/or password, you can use our on-line username and password retrieval system by simply clicking here.

Q: Is my account information safe with you? With whom do you share it?

A: Your account registration and billing information, which you submit to iFriendsV2 through a Verisign-certified, digital-certificate-encrypted secure channel and which iFriendsV2 maintains behind an impenetrable, firewall-protected encrypted secure system, is never disclosed or otherwise provided to any outside party, including iFriendsV2' video chathosts. Your account information is accessible only to a handful of trained iFriendsV2' staff, all of which have passed detailed background checks. For additional information, please refer to our Privacy Policy.

Q: On which browser does iFriendsV2 work best?

A: iFriendsV2 works with all "modern" browsers, and functions equally well with Internet Explorer or FireFox. For the best possible experience, we recommend that your browser support Java, JavaScript, and Flash.

Q: Do I need any plugins?

A: Watching iFriendsV2 does not require any plug-ins! No annoying downloads!

Q: There are so many features on this website that the pages don't load as fast as I would like on my PC. How can I enjoy all of these great features even faster?

A: Use Light Mode! To enable it, click a "Speed with Light Mode " link on the top of the index page of iFriendsv2.

Q: Is this live?

A: Absolutely. Unless you are browsing through the "archives", or are watching the small portion of videochats that are clearly labeled as replays of previous Live iFriendsV2 videochats, every iFriendsV2 videochat you encounter is live. Real people. In real time. It's REAL!

Q: Can I contact the iFriendsV2 chathost who is providing his/her camera feed?

A: That's up to the performing iFriendsV2 chathost. At their discretion, they may or may not choose to give you their email address, phone number, or other contact information.

Q: Can I trace or locate the iFriendsV2 chathost through their IP address?

A: No. The "IP address" of performing iFriendsV2 chathost cannot be traced to the physical point of origin without a court order. Also, the IP address is often "randomly assigned" by their provider each time they transmit. Privacy laws vary from state to state, but in most cases, attempts to physically locate a iFriendsV2 chathost through their IP addresses, however useless, nevertheless violate anti-stalking and anti-harassment statutes. Also, attempts to incapacitate or disable an video chathost's session constitute theft of services and are aggressively prosecuted to the fullest extent of the law. (All attempts to do so are automatically logged and are easily traced to the point of origin.)

Q: What should I do if I'm not seeing any video?

A: First, use the chat interface and ask if anybody else is seeing video. If everyone else in the room *also* can't see video, then there may be something wrong on the video chathost's end. This seldom happens, because the video chathost usually signs out if nobody can see their video.

However, if you are the *only* one in the chatroom who can't see video, try the following: First, make sure that you've done everything you need to for the browser you're using. Make sure that your browser is supporting Java, Javascript, and Flash. Try closing your browser and restarting it. Try rebooting your PC. Try switching browsers. If all that fails, try accessing iFriendsV2 from a different online service provider.

If you still cannot see video, then LEAVE THE ROOM to avoid unnecessary charges. Please let us know that there were problems by contacting our help desk at help @ iFriendsV2 and giving us a detailed report of the incident.

Q: How do I end my iFriendsV2 session?

A: There are two ways to end your iFriendsV2 session. The easiest and most effective way is to simply click on the "End Session" button immediately beneath the Video Chathost's video window. Alternatively, you may simply close your browser (best bet when you're having tech problems). Either of these approaches will terminate your session and prevent further billing for that session.

Q: Where can I find out more information about Private Sessions?

A: Try the iFriendsV2 Guide to Private Sessions, or perhaps even better, the Private-Sessions FAQ.

Q: I have a "WebPower/WPI/iFriendsV2" charge on my credit card statement. Why is it there?

A: iFriendsV2 would never apply your registration payment information to any premium services without your consent. Premium services include fee-based videochats you might visit, where the chathost has chosen to charge for access to his or her videochat (other chathosts offer such services for free).
Second, should you choose to join our "Club VIP," you will be billed $6.95 per month for access to the wide range of exclusive VIP benefits available to you (if you joined VIP earlier when the price was $4.99, you are "grandfathered" in at the lower rate ... for the life of your account!).

Note, should you choose the "Club VIP Free" option, if you do any one of the following within a monthly billing cycle, the $6.95 billing for that month will be waived: vote on at least 25 archive pictures, be a ChatHost and host 5 live sessions in 5 different days, or spend at least 60 minutes in a live fee-based videochat session.

Third, the "Elite" package, at $9.95, is another upgrade that thousands of members choose every week.

Fourth, some chathosts offer an optional "Fan Club" feature ("FC" for short); FanClubs have both free and premium areas. All premium services on the site are clearly labeled in a prominent and conspicuous manner, and your consent is affirmatively obtained prior to your entrance to such areas. Of course, if you ever have questions about any iFriendsV2 charge activity appearing on your statement, call our toll-free 24/7 customer service center (1-800-iFriends; overseas callers dial 001-561-656-0500), where live agents are available day and night to cheerfully provide assistance and answer your questions.

Q: Is there any way that the chathost can see me while I watch the chathost?

A: Yes! To find out more, click here.

Q: Where can I learn more about TalkLive,TM the toll-free telephone conferencing system where I can talk live with my favorite chathost during live videochat?

A: TalkLive is perhaps the fastest-growing feature ever offered on iFriendsV2. To find out more, click here